Contact LogistiCare

If you have questions or comments, feel free to contact one of our team members. If you need to schedule a reservation or have a general question about NEMT services please call our reservations line at (866) 386-8331.

To help ensure a timely response, contact the department or functional support area listed below that most closely matches the nature of your inquiry.

 

 

LogistiCare Solutions
Administrative Office / Region 3
7443 Lee Davis Road - 2nd Floor, Suite 200
Mechanicsville, VA  23111
(866) 810-8305

 Freda Smith, RN               Vice President of Operations & General Manager          Extension 620
 Todd Mason
 Director of Operations
 Extension 688
 Michelle Raynes  Director of Operations  Extension 672
 Kim Edghill  Operations Manager  Extension 616
 Mario Hill  Transportation Manager  Extension 656
 Andrea Thomas    Transportation Supervisor  Extension 685
 Vacant  Transportation Supervisor   
 Vacant  Ride Assist Supervisor  
 Angela Davis
 Network Development Supervisor
 Extension 615
 Vacant  Regional Manager (Region 3)
 

Norton Operations Center
P.O. Box 248 - 798 Park Avenue, NW
Norton, VA  24273
(276) 679-4400

 Tammie Mullins
 Director of Operations
 Extension 6716
 Charlotte Vance  Call Center Manager/Ride Assist Manager  Extension 6006
 Wynoka Evans  Call Center Supervisor  Extension 6001
 Jeremy Horne  Call Center Supervisor  Extension 6148
 Vacant
 Call Center Supervisor
 

Claims Department
798 Park Avenue NW, 6th Floor
Norton, VA  24273
Toll Free: (866) 809-4620
Fax: (276) 973-1280

 Tammie Sturgill  Claims Department Supervisor  Extension 6729
 Julie Gamble  Claims Department Supervisor  Extension 6706

Utilization Review Department
798 Park Avenue NW, 6th Floor
Norton, VA  24273
Standing Order Dept: (866) 679-6330
Fax: (866) 885-3788
Fax for Facilities/Standing Orders: (866) 907-1491

 Sean Lomax  Utilization Review Manager  Extension 6002

Healthcare Managers

 Judy Jarratt  Senior Healthcare Manager  (866) 810-8305 ext 604
 Thomas Garnett
 Healthcare Manager, Regions 1, 2 & 3
 (804) 402-7236
 Mary Eaglesfield
 Healthcare Manager, Regions 4 & 5
 (866) 886-3975 ext 611
 Robert Farrar
 Healthcare Manager, Regions 6 & 7
 (703) 707-6500 ext 608
Region 1
798 Park Avenue NW
Norton, VA  24273
(276) 679-4400
Ride Assist: (866) 246-9979

 James Bolling  Regional Manager  Extension 6708

Region 2
1173 London Links Drive, Suite D
Forest, VA  24551
(866) 254-5409
Ride Assist: (866) 586-0255

 Vacant  Regional Manager  
 Jim Williams  Reporting Manager  Extension 607

Region 4
400 N Center Drive, Suite 100
Norfolk, VA  23502
(866) 886-3975
Ride Assist: (866) 966-3326

 Alexander Nwokoji  Regional Manager  Extension 609

Regions 5 & 6
2114 Angus Road, Suite 235
Charlottesville, VA  29911
(434) 973-3310
Ride Assist: (866) 973-3310

 Chris Pontious  Regional Manager  Extension 606

Region 7
620 Herndon Parkway, Suite 100
Herndon
, VA  20170
(703) 707-6500
Ride Assist: (866) 707-3761

 David Hutchinson  Regional Manager  Extension 601


Virginia Provider Numbers

 Region 1  (866) 608-8791   
 Region 2  (866) 254-5410
 Region 3  (866) 810-8302
 Region 4  (866) 886-4009
 Region 5 & 6    (866) 342-1584
 Region 7  (866) 216-7834

 

Regional Ride Assist Numbers

 Region 1  (Norton)  (866) 246-9979  
 Region 2  (Forest)  (866) 586-0255
 Region 3  (Richmond)  (800) 742-9758
 Region 4  (Norfolk)  (866) 966-3326
 Region 5 & 6  (Charlottesville)      (866) 973-3310
 Region 7  (Herndon)  (866) 707-3761


 

©2011 Virginia Department of Medical Assistance Services, All rights reserved.       Web Policy