Contact LogistiCare

If you have questions or comments, feel free to contact one of our team members. If you need to schedule a reservation or have a general question about NEMT services please call our reservations line at (866) 386-8331. To help ensure a timely response, please contact the department or functional support area listed below that most closely matches the nature of your inquiry:

 

LogistiCare Solutions
Administrative Office
7443 Lee Davis Road - 2nd Floor, Suite 200
Mechanicsville, VA  23111
(866) 810-8305

 Cindy Franklin  General Manager  Extension 2631
 Todd Mason  Director of Operations  Extension 2688
 Michelle Raynes  Director of Operations  Extension 2672
 Kyle Alvord  Operations Manager  Extension 2616
 Jessica Mooney  Transportation Manager  Extension 2656
 Darius Edwards     Transportation Supervisor  Extension 2613
 Lisa Kearse-Flood  Transportation Supervisor  Extension 2685
 Mark Sands  Ride Assist Supervisor  Extension 2647 
 Angela Davis  Network Development Supervisor  Extension 2615

Healthcare Managers
Mechanicsville, VA 23111
(866) 810-8305

 Judy Jarratt  Senior Healthcare Manager  Extension 2604
 Thomas Garnett  Healthcare Manager, Regions 1, 2 & 3  Extension 2533 
 Mary Eaglesfield  Healthcare Manager, Regions 4 & 5  Extension 2543
 Robert Farrar  Healthcare Manager, Regions 6 & 7  Extension 2573 

Regional Managers
798 Park Avenue NW
(866) 810-8305

 James Bolling  Region 1  Extension 2511
 Jacqueline Levine  Region 2 & 6  Extension 2521
 Terry Williams  Region 3  Extension 2531
 Alex Nwokoji  Region 4  Extension 2541
 Chris Pontious  Region 5 & 7  Extension 2551

Norton Operations Center
P.O. Box 248 - 798 Park Avenue, NW
Norton, VA  24273
(276) 679-4400

 Tammie Mullins  Director of Operations  Extension 2601
 Angela Craft  Call Center Manager  Extension 2501
 Wynoka Evans  Call Center Supervisor  Extension 2502
 Jeremy Horne  Call Center Supervisor  Extension 2603
 Reece Boyd  Call Center Supervisor  Extension 2566
 Gillian Moore  Call Center Supervisor  Extension 2516

Utilization Review Department
798 Park Avenue NW, 6th Floor
Norton, VA  24273
Standing Order Dept: (866) 679-6330
Fax: (866) 885-3788
Fax for Facilities/Standing Orders: (866) 907-1491

 Sean Lomax  Utilization Review Manager  Extension 2602

Claims Department
798 Park Avenue NW, 6th Floor
Norton, VA  24273
Toll Free: (866) 809-4620
Fax: (276) 973-1280

 Julie Gamble  Claims Manager  Extension 2400
 Terri Collins  Claims Supervisor  Extension 2402

 

Virginia Transportation Provider Line Numbers

 Region 1  (866) 608-8791   
 Region 2  (866) 254-5410
 Region 3  (866) 810-8302
 Region 4  (866) 886-4009
 Region 5 & 6    (866) 342-1584
 Region 7  (866) 216-7834

 

Ride Assist Number: (866) 246-9979 

 

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