Welcome to the Virginia Department of Medical Assistance Services (DMAS) website for Fee-for-Service (FFS) Non-Emergency Medicaid Transportation (NEMT). DMAS is the agency that administers Medicaid and the State Children’s Health Insurance Program (CHIP) in Virginia. Non-emergency Medicaid Transportation is a benefit included in most but not all Medicaid programs. This website is designed to help eligible Medicaid members, Medicaid transportation providers and other Medicaid service providers to understand Medicaid transportation benefits. This website will enable you to make reservations by phone, fax or through the Internet and will answer frequently asked questions.
MCO Members: This website is for FFS Medicaid members. Phone numbers and other Information on this website is not valid for MCO transportation. Refer to your MCO benefit handbook or contact your MCO plan for an explanation of transportation benefits. Click on the following link for MCO transportation contact telephone numbers: http://www.dmas.virginia.gov/Content_pgs/mc-home.aspx