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Welcome to the Virginia Department of Medical Assistance Services (DMAS) website for Fee-for-Service (FFS) Non-Emergency Medicaid Transportation (NEMT).DMAS is the agency that administers Medicaid and the State Children’s Health Insurance Program (CHIP) in Virginia.Non-emergency Medicaid Transportation is a benefit included in most but not all Medicaid programs. This website is designed to help eligible Medicaid members, Medicaid transportation providers and other Medicaid service providers to understand Medicaid transportation benefits. This website will enable you to make reservations by phone, fax or through the Internet and will answer frequently asked questions.

This website is for informational purposes only and the information is subject to change. Additional NEMT information is also available at DMAS Transportation Services:

MCO Members: This website is for Fee-For-Service (FFS) Medicaid Members. Telephone numbers and other Information on this website are not valid for Managed Care Organizations (MCO) transportation. Please refer to your MCO benefit handbook or contact your MCO for an explanation of transportation benefits. Additional MCO information can be found by going to and follow the links on the left hand side under "Managed Care Benefits".

For FFS and MCO Transportation Reservation and Ride Assist telephone numbers please go to the following DMAS website:; please click on "Transportation Contacts".

Medicaid has Expanded
New Health Care Coverage for Adults
Beginning January 1, 2019, more adults living in Virginia will have access to quality, low-cost health insurance. The new coverage includes hospital stays, doctor visits, preventive care, prescription drugs and much more!

The rules have changed! So, if you applied for Medicaid in the past and were denied, you may soon be eligible. For more information, visit