If you have questions or comments, feel free to contact one of our team members.

Modivcare’s Contact List

DOWNLOAD CONTACT LIST

(If an extension is unavailable, please use the dial by name directory)

Modivcare
Administrative Office
7443 Lee Davis Road – 2nd Floor, Suite 200
Mechanicsville, VA 23111
866-810-8305

Mary Eaglesfield Director- Client Services Extension 2631

Terry Hamilton Customer Advocate Lead Extension 2613

Deborah Coates Member Experience Representative 800-390-3185 Extension 6011

Angela Davis Manager, Credentialing Services Extension 2615, Cell-804-229-8772

Provider Relations/Facility Liaisons
Mechanicsville, VA 23111
866-810-8305

Julie Gamble Director, Provider Relations 276-365-2340

Thomas Garnett Healthcare Manager 757-949-1718

Alex Nwokoji Provider Relations MGR, Reg. 1

Reece Boyd Provider Relations MGR, Reg. 2

Gray Stanley  Provider Relations MGR, Reg. 3, 4, 5 Extension 2511

Ron George Provider Relations MGR, Reg. 6 804-467-9614

Norton Operations Center
798 Park Avenue, NW
Norton, VA 24273
866-809-4620

Angie Craft Sr. Manager Contact Center Cell-276-365-0169

Wayne Grosso Manager Contact Center Extension 2501

Jennifer Laney Real Time Analyst Supervisor Extension 2666

Clark Phipps Sr. HR Business Partner Extension 2661

Exceptions Department
798 Park Avenue NW, 6th Floor
Norton, VA 24273-866-809-4620
Standing Order Dept: (866) 679-6330
Exceptions Fax: 866-885-3788
Fax for Facilities/Standing Orders: 866-907-1491

Tammie Mullins National Director, Exceptions Extension 2601

Dawn Levasseur  National Sr Manager, Exceptions Cell-276-870-3978

Sean Lomax Manager, Exceptions Extension 2602

Claims Department
798 Park Avenue NW, 6th Floor
Norton, VA 24273
Toll Free: 800-930-9060
Fax: 866-528-0462

Allie Baber Claims Manager Extension 2471

Amanda Hess Claims Supervisor Dial by name

Provider Assistance Line- 866-810-8302

Ride Assistance- 866-246-9979