Contact LogistiCare


If you have questions or comments, feel free to contact one of our team members.

LogistiCare Solutions
Administrative Office
7443 Lee Davis Road - 2nd Floor, Suite 200
Mechanicsville, VA  23111
Toll Free - 866-810-8305   Fax - 877- 316-3453
Name Title Extension
Jo Ann Robinson Administrative Assistant 2600
Cindy Franklin Sr. Director, Client Services 2672
Mary Eaglesfield Director, Provider Relations 2631
Lisa Evans Manager, Member Experience 2616
Chris Fernandez Manager, Customer Advocate 2656
Mark Sands Supervisor, Contact Center 2647
Angela Davis Manager, Credentialing Services 2615
Thomas Garnett Facility Liason, Region 2 2533
Alexander Nwokoji Manager, Provider Relations 2541
Terry Williams Manager, Provider Relations 2531
Chris Pontious Manager, Network Operations 2551
Norton Operations Contact Center
 798 Park Avenue, NW 6th Floor
 Norton, VA  24273
Toll Free - 866-809-4620  Fax - 866-679-6329  
Name Title Extension
Mary Grace Administrative Assistant 2600
Tammie Mullins Director, Contact Center 2601
Angela Craft Manager, Contact Center 2501
Wayne Grosso Manager, Contact Center 2777
Amanda Smith Supervisor, Contact Center 2604
Gillian Moore Supervisor, Contact Center 2504
Sean Lomax Manager, Exceptions Team 2602
Claims Department
 798 Park Avenue NW, 6th Floor
 Norton, VA  24273
 Toll Free: (866) 809-4620
 Fax: (276) 973-1280 
Name Title Extension
Julie Gamble Claims Manager 2400
Tammie Sturgill Claims Supervisor 2401
Terri Collins Claims Supervisor 2402
Aaron Stanley Manager, Provider Relations 2511

DMAS Ride Assist: 866-246-9979
Provider Line: 866-810-8302
DMAS Reservations: 866-386-8331
Standing Order Dept: 866-679-6330
Standing Orders Fax Line: 866-907-1491


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